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Customer Support Center

KVH Support Worldwide
KVH is committed to responsiveness and speed in assisting our community and we urge you to connect with us.

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Common topics: product help, contact support, activate service

Support Topics

Starlink Support

24/7/365 support is available for KVH’s Starlink customers.

To activate or transfer your Starlink to KVH, please contact KVH Airtime +1.401.851.3862 or [email protected].
For complementary plan consultations, account transfer, or activation support please email [email protected]

Starlink FAQs

KVH Manager for Starlink Video Tutorial

 

Product Activation

For product activation, contact your local sales representative or dealer.

For activation support resources, additional forms and information:

Communications Systems Activation

TV Systems Activation

eBill & VoIP Service Account Center

Required information can be found in your service confirmation letter.

KVH eBill
Make payments, Review System Usage Details, Review Invoices

Enhanced VoIP Service Accounts
Set up voicemail, Set up call forwarding, Review call history

myKVH Customer Portal

OneWeb Support

24/7/365 support is available for KVH’s OneWeb customers.

To activate your OneWeb terminal, please contact KVH Airtime +1.401.851.3862 or [email protected].

TracNet Coastal
Support

Help web pages provide basic operation, configuration, and troubleshooting information.

TracNet Coastal Pro

TracNet Coastal

TracNet H-Series
Support

Reference and help providing basic operation, configuration, and troubleshooting information.

TracNet Supported Sims

TracNet H30 with Hub+

TracNet H30 with Hub

TracNet H60 with Hub+

TracNet H60 with Hub

TracNet H90 with Hub+

 

TracPhone
Support

Help web pages provide basic operation, configuration, and troubleshooting information.

TracPhone V30

TracPhone V11-HTS

TracPhone V7-HTS

TracPhone V3-HTS

TracPhone LTE-1

TracPhone LTE-1 Global

TracVision
Support

Help web pages provide basic operation, configuration, and troubleshooting information.

TracVision TV1

TracVision TV3

TracVision TV5

TracVision TV6

TracVision TV8

TracVisionv TV10

TracVision RV1

TracVision A9

TracVision
Configurators

The product configurators below will help you choose the system configuration that best suits your needs. Just answer a few brief questions to display the part number(s), pricing, and the wiring diagram for your selected configuration.

TracVision UHD7 Configurator

TracVision HD7 Configurator

TracVision TV-series Configurator

TracVision RV1 Configurator

Warranty &
OneCare

Comprehensive life-cycle support for connectivity solutions

Warranty Coverage Info

OneCare

Coverage Info

Contact Support

Product Support - TracNet H-series, TracPhone, OpenNet, Starlink, OneWeb

Specialists available 24/7/365

Support RegionPhoneEmail
Global Support+1.401.847.3327To open a support ticket for Starlink, TracNet H-series, OneWeb, TracPhone or OpenNet products email:
[email protected]

KVH Asia
(local access number to U.S.A.)
+65.315.88198
KVH Europe+45.45.160.180

Product Support - Satellite TV, LTE, Coastal, Inmarsat, OneWeb

Specialists available 1AM - 6PM ET

Support RegionPhoneEmail
Global Support+1.401.847.3327To open a support ticket for Satellite TV, TracNet Coastal, LTE or Inmarsat products email:
[email protected]

KVH Asia
(local access number to U.S.A.)
+65.315.88198
KVH Europe+45.45.160.180

Data Plan / Airtime Support - Billing inquiries, plan changes

Specialists available 24/7/365

Support RegionPhoneEmail
Global Support+1.401.851.3862To open a support ticket for billing inquiries or billing changes email:
[email protected]

U.S.A. & Canada+1.866.399.8509
KVH Europe, Middle East & Africa+45.45.160.197
KVH Asia +65.315.84084